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Middle-of-the-road hold music helps council halve number of people hanging up the phone

Middle-of-the-road pop songs by Simply Red and the Lighthouse Family are the most effective aural accompaniment to keep people hanging on the telephone, a local authority has discovered.    

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14:41 on September 23 2013

Middle-of-the-road hold music helps council halve number of people hanging up the phone

The Independent — Middle-of-the-road pop songs by Simply Red and the Lighthouse Family are the most effective aural accompaniment to keep people hanging on the telephone, a local authorit... more info
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