Putting the secondary ticketing agents on the spot

Are firms such as Seatwave and GetMeIn part of the solution to ticket touts – or part of the problem? Two of the major players defend themselvesThe cancellation of the planned, extensive Michael Jackson residency at the O2 has left the promoter AEG out of pocket by millions of pounds. But what about the secondary ticketing companies – or "fan-to-fan ticket exchanges", as they prefer to be called – and the fans who used their sites to get tickets? This has been a perfect prom...

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