Radiohead fans frustrated by Ticketmaster's paperless system

Inflexible 'paperless ticket' policy has left some Radiohead funs unable to get refunds – or even attend the band's showsRadiohead and Ticketmaster have been accused of introducing an unfair ticket system that punishes fans who can no longer make it to the band's sell-out concerts.In an attempt to stop touts buying vast numbers of tickets and selling them on at a profit, Radiohead decided to use a "paperless ticketing" policy for their shows at Manchester Arena on 6 October and London's O2 Ar...

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