The Genius Thing Princess Diana Did to Bond With the Public

Diana, Princess of Wales, may have had her HRH title removed when she divorced Prince Charles in 1996, but she'd already made clear in her famous Panorama interview the previous year that she would rather be the "queen of people's hearts." She had already filled that role for millions of people around the world for years, and it was no accident. When Diana joined the royal family on her wedding day in 1981, she was barely 20 years old and found many of the traditions stuffy and outdated. So she...

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