Unnecessary Grief

I deal with a lot of people at work, some who are incredibly kind and wonderful and some who are downright crazy and rude. The other day I had an encounter with one of the nuts and I'm having a hard time shaking it. Our clinic is extremely busy these days and more often than not we're seeing some very sick people. We have to prioritize scheduling patients based on how much pain or discomfort they're in and that means that some people have to wait longer than others to ge...

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